Lag Ruins Player Experience
“Players experience lag spikes during crucial moments, leading to negative reviews and player churn, but we can't identify if it's server-side or client-side.”
Keep Players in the Game - Not Rage Quitting Over Lag
Multiplayer lag, server crashes, and post-update bugs drive players away. Monitor game server performance, track matchmaking latency, and catch performance regressions before they trend on social media and kill your player count.
OpenTelemetry nativeSaaS, on-prem, hybrid or BYOCNo per-user pricing
The problem
Common Challenges You Face
Real problems experienced by teams like yours every day
Matchmaking Delays
“Players wait too long to join games due to slow matchmaking APIs, causing frustration and abandonment.”
Server Performance Unpredictable
“Game servers crash or slow down during peak hours without warning, disrupting thousands of active sessions.”
Data Loss in Multiplayer
“Player progress, inventory, or in-game purchases occasionally fail to save due to database issues we can't trace.”
Detect Performance Issues Before Players Rage-Quit
- Real User Monitoring tracks actual player experience across all devices, browsers, and regions to identify lag spikes and slow loading times affecting gameplay quality
- Session Replay shows exactly what players experienced during crashes or errors so you can reproduce bugs without relying on vague player reports
- Geographic Performance Insights reveal why players in specific regions experience lag while others don't, enabling targeted CDN and server optimizations
- Error Tracking captures crashes in real-time across all platforms and groups them by severity so you prioritize fixes that impact the most players.
Prevent Server Crashes During Launches and Live Events
- Infrastructure Monitoring tracks server health, CPU, memory, and network usage across game servers to prevent outages during traffic spikes from launches and events.
- Synthetic Monitoring continuously tests login flows, matchmaking, and purchase systems from multiple locations to detect failures before players encounter them.
- Real-time Alerting notifies your team immediately when server capacity approaches limits or critical services degrade so you can scale before mass disconnections.
- Historical Traffic Analysis predicts infrastructure needs based on previous event patterns to prevent over-provisioning waste or under-provisioning crashes.
Find Backend Bottlenecks in Minutes, Not Hours
- Distributed Tracing follows player actions from client through game servers to databases to pinpoint exactly which service causes matchmaking delays or transaction failures.
- APM monitors authentication, matchmaking, leaderboards, and purchase APIs to identify slow endpoints degrading player experience during peak hours.
- Database Monitoring identifies slow queries affecting player data, inventory systems, and progression tracking across MySQL, PostgreSQL, MongoDB, and Redis.
- External Services Tracking monitors payment processors, social login providers, anti-cheat systems, and CDNs to identify third-party dependencies causing problems.
Ship Updates Confidently Without Breaking Your Game
- Deployment Tracking compares performance metrics before and after every patch to immediately identify if new content caused errors or performance degradation.
- Performance Baselines automatically detect anomalies after deployments so you know within minutes if a hot-fix improved or worsened player experience.
- Error Correlation links frontend crashes to backend failures to determine if issues stem from client bugs, server problems, or external service outages.
- Custom Dashboards provide real-time visibility into player counts, server health, error rates, and revenue metrics during releases and live operations.
Outcomes
How Atatus Transforms Your Operations
Measurable improvements across your DevOps workflows and business metrics
- 01
Eliminate Lag with 99.9% Frame Rate Consistency
99.9% frame rate stabilityMonitor frame rates, rendering performance, and server tick rates in real-time to identify and fix lag sources.
- DevOps impact
- Detailed traces showing CPU spikes, memory leaks, and inefficient code paths
- Business impact
- Higher player retention and positive reviews with smooth gameplay
- 02
Reduce Matchmaking Time by 60%
60% faster matchmakingTrack matchmaking API performance, queue lengths, and algorithm efficiency to optimize player pairing.
- DevOps impact
- Identify slow database queries and API bottlenecks in matchmaking logic
- Business impact
- Players get into games faster, increasing engagement and session length
- 03
Prevent Server Crashes with Predictive Alerts
Zero downtime during eventsMonitor server health metrics (CPU, memory, network) with machine learning-based alerts for anomalies.
- DevOps impact
- Proactive scaling and resource allocation before servers reach capacity
- Business impact
- Uninterrupted gameplay during peak hours maintains player satisfaction
Teams
Unified Observability for Every Engineering Team
Atatus adapts to how engineering teams work across development, operations, and reliability.
Developers
Debug errors and slow paths with the full context of what happened.
Atatus for developersDevOps
Track deployments and see how each release affects stability.
Atatus for DevOpsRelease engineers
Watch latency and error rates to ship with less production risk.
Atatus for release engineersCustomers
Powering better performance for modern teams
"Solid Product even better support." The integration path is incredibly simple/easy and the overall interface is very intuitive. That said, I had a handful of odd use cases that the support team was incredibly responsive in helping me work through.
FAQ
Questions Engineers Ask Before Buying
Pricing, deployment, data and the agent. If something is missing, a person will answer it on a demo call.
Lag during multiplayer matches often comes from slow backend API calls, inefficient database queries loading player data, or overloaded game servers. Atatus shows you exactly which services are slowing down your game loop with distributed tracing.
Track every request from player input to server response. See if lag is caused by authentication delays (checking player credentials), matchmaking queries taking too long, or third-party services like chat or leaderboards timing out. Fix the bottlenecks that frustrate players most.
Server crashes during peak hours happen when CPU, memory, or database connections hit limits. Atatus monitors resource usage in real-time and alerts you before servers crash.
Set up alerts when CPU usage exceeds 80% or memory reaches critical levels. See which game instances or matchmaking queues are consuming the most resources. Auto-scale your servers based on player count to handle traffic spikes during tournaments or new releases.
Player churn after updates usually stems from new bugs, performance regressions, or broken features. Atatus's error tracking shows you every crash, exception, and failed transaction introduced by your update.
Compare error rates before and after deployment. Track which new features are causing crashes. See if specific devices or platforms are affected more than others. Roll back problematic changes before losing more players.
Yes, Atatus's distributed tracing visualizes the entire matchmaking flow. See how long it takes to find matches, check player rankings, verify regional servers, and create game sessions.
Identify if slow matchmaking is caused by ranking algorithm queries, cross-region database calls, or third-party skill rating services. Optimize the slowest steps to get players into matches faster.
Atatus's Real User Monitoring (RUM) tracks actual player experience, not just server metrics. See page load times for game lobbies, in-game store performance, and client-side frame rates.
Monitor custom events like match completion rates, in-game purchases, and level progression. Get alerts when player-facing metrics degrade. Understand how performance impacts engagement and retention.
Performance degradation over time often comes from memory leaks, database bloat, or inefficient code accumulating data. Atatus tracks memory usage trends and identifies services with increasing resource consumption.
See if your game servers are leaking memory with each match, if database tables need indexing as player data grows, or if log files are filling up disk space. Historical metrics help you spot trends before they become critical issues.
No, Atatus is designed for game developers, not just DevOps teams. Our dashboards show game-specific metrics like active players, match latency, and server health in an intuitive interface.
Set up monitoring in minutes with our SDKs for Unity, Unreal Engine, and popular game server frameworks. Pre-built dashboards for gaming give you immediate visibility. When issues occur, clear alerts tell you exactly what's wrong and how to fix it.
Start free and send your first trace with OpenTelemetry or the Atatus agents. APM, logs, RUM, infrastructure and SIEM, all on one timeline.
- SaaS
- On-premises
- Hybrid
- BYOC
- No per-user pricing